In the unlikely event that you wish to return your goods, we will accept the return of goods sent back to us within 7 days of receipt. If the unwanted items are returned in their original condition including tags and packaging, odour-free, unused, unworn, we will refund you all of the money that you have paid, or offer you an alternative product of similar value as a replacement if required.
You will be responsible for the payment of the return postage of the unwanted goods. We are not able to accept the return of opened and/or part used goods. We recommend that all returns are sent by recorded delivery for your safety. We will not take responsibility for returned items if they are lost in the post.
If an item is returned to us because no one has been at the shipping address to receive the items and no other arrangement has been made between the customer and the couriers, the item will be refunded minus the cost of the delivery both to the customer and the return delivery back to us.
If the customer has refused delivery (with no mistake on our part) and the item is returned to us, the cost of the delivery both to the customer and the return delivery back to us. Refusal of correct deliveries is deemed to be breaking our terms and conditions unless there is a mistake with the order or the order has been damaged in transit.
No refunds will be given until the return goods have been received.
For your protection, undergarments, mouthguards, protective cups and compression shorts cannot be returned, even if they are new and unused.
If you need to return an item please contact us at firstname.lastname@example.org.